Frequently Asked Questions
1. Can I customize my headscarf?
Yes! We specialize in custom headscarves. You can choose your preferred color, pattern, size, and fabric to create a piece that's uniquely yours.
2. What is the minimum order quantity for custom headscarves?
We accept small custom orders with a minimum of just 1 piece. For bulk orders, please contact us for a special quote.
3. How long does it take to produce a custom headscarf?
Standard custom orders typically take 7–14 business days to produce, depending on the complexity of the design and order volume.
4. Can I provide my own design?
Absolutely! You can upload your design files (AI, PDF, PNG, and other high-resolution formats are supported), and our team will produce based on your artwork.
5. What materials are available?
We offer a variety of fabric options including silk, cotton-linen, chiffon, and polyester to suit different occasions and seasons.
6. How do I care for my headscarf?
We recommend hand washing or using a gentle machine cycle in water no hotter than 30°C. Avoid bleach and lay flat to dry to maintain the shape.
7. What payment methods do you accept?
We accept credit cards, PayPal, and other major payment methods. All available options will be shown at checkout.
8. Where do you ship to?
We ship worldwide. Shipping costs and estimated delivery times will be calculated automatically at checkout based on your address.
9. Can I get a refund if I'm not satisfied?
As custom products are made to order, returns due to personal preference are generally not accepted. However, if there is a quality issue, please contact us within 7 days of receiving your order and we will make it right.
10. How can I contact you?
You can reach us via the contact form on our website, email, or social media. We aim to respond within 1 business day.